Faq

Yes. You get your recharge immediately. As soon as payment is made, you will get a confirmation SMS & Email from us and a recharge message from your mobile operator. Generally it takes less than 1 minute for the transaction to complete.

Yes. You can recharge for your family, friends & loved ones using the same account.

No. There is absolutely no extra charge for recharging. You will get the same talktime that your mobile service provider offers you.

The moment you complete the entire process for your mobile recharge on nxtoffer.com, you will get the following information from us:

• For new users, you will receive SMS about your Wallet login details & temporary password
• Order confirmation for payment towards recharge
• Order Receipt on Email & SMS confirming payment
• Successful recharge mail from NxtOffer Recharge services
• SMS from your operator with recharge details

Sometimes, we face delay from the telecom networks and they do not respond within few seconds. The only reason why at times your recharge does not happen is because the telecom networks do not always enjoy a very reliable connectivity. Even if recharge fails, don’t worry, your money is safe with our NxtOffer wallet. Just ‘Login’ once again & try recharging.

Once you use your Wallet balance/Direct Payment to purchase a prepaid product, it cannot be reverted back. We do not take any responsibility for failure of product delivery at the operator’s end though your money will be safe in the wallet if transactions fail.

Please provide us with the following details to resolve the matter for you:

• Transaction ID for all the Balance Update Transactions
• Transaction Amount
• Your Registered Email Address
• Phone Number

Please provide us with the following details to resolve the matter for you:

• Transaction ID for all the Recharge Transactions
• Transaction Amount
• Your Registered Email Address
• Phone Number for which you tried to recharge

You will get “Invalid Transaction” error for the following reasons, if:

• Mobile number/DTH/Datacard subscriber Id is incorrect.
• Recharge denomination entered is incorrect.
• You have recently ported and the change has not happened in the database of the service provider.
• You have recently ported and while entering amount at nxtoffer.com did not changed your operator.
• The service provider is temporarily unavailable for some technical error.

Please try to recharge your mobile for a different amount. If you are still not able to recharge your mobile number, then please provide us the following details:

• Transaction ID for all the Recharge Transactions
• Transaction Amount
• Your Registered Email Address
• Phone Number for which you tried to recharge

In the above circumstances, your card will get changed or amount will be debited from your account, however the recharge will not be successful. As soon as your transaction is unsuccessful at the service provider end, we will instantly move your money to the wallet. This money is safe and you can use it again for recharging.

Please provide us the following details:

• Your Registered Email Address
• Phone Number for which you tried to recharge

Primary Number is the mobile number used to enable SMS and Phone transactions. You can view, change or disable this number from your account dashboard.

This message is issued when the Payment Gateway is concerned about your mode of payment. Please provide us with the following details to resolve the matter:

• Transaction ID for all the Balance Update Transactions
• Transaction Amount
• Your Registered Email Address
• Phone Number

You are buy any Recharge plan through our website no charges enjoy Unlimited calls 6 years.

You can also visit our website and time to time check out of product sheet details.

For mobile recharge you will be charged a processing fee depending on the amount you are recharging. You can see the exact processing fee amount on your checkout order before completing the purchase.

You can check all our mobile recharge promotions on our mobile recharge page, by selecting the operator of the number you want to recharge.